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Introduction

Yluzarinouzelei ("we," "our," or "us") operates the website yluzarinouzelei.ddd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our handmade decor products. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Dutch implementation (UAVG).

Data Controller

The data controller responsible for your personal data is Yluzarinouzelei, Nieuwe Spiegelstraat 2a hs, 1017 DE Amsterdam, Netherlands.

Information We Collect

Personal Information

When you contact us or place an order for our handmade ceramic bowls, wooden organizers, wall art, or other decor items, we may collect:

  • Name and contact information (email address, phone number)
  • Shipping and billing address for delivery of your handcrafted pieces
  • Payment information for processing your decor purchases
  • Communication records regarding custom orders and inquiries

Automatically Collected Information

When you browse our handmade decor collection, we may automatically collect:

  • Device and browser information
  • IP address and location data
  • Pages visited and time spent viewing our products
  • Referring website information

Legal Basis for Processing

We process your personal data on the following legal bases under GDPR: performance of a contract (orders, delivery); consent (marketing, non-essential cookies); legitimate interests (website security, analytics where applicable); and legal obligation (tax, consumer law).

How We Use Your Information

We use the collected information to:

  • Process and fulfill your handmade decor orders
  • Communicate about your custom piece requests and order status
  • Respond to inquiries about our artisan products
  • Improve our website and product offerings
  • Send promotional communications about new ceramic, wood, and textile creations (with your consent)
  • Comply with legal obligations

Data Retention

We retain personal data only as long as necessary for the purposes above or as required by law: order and payment data for 7 years (Dutch tax and commercial law); contact form and inquiry data for up to 2 years; marketing consent and preferences for until you withdraw consent or object; cookie and technical logs as stated in our Cookie Policy.

International Transfers

Your data is processed within the European Economic Area (EEA). If we ever use service providers outside the EEA, we will ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) as required by GDPR.

Information Sharing

We do not sell your personal information. We may share information with:

  • Shipping carriers to deliver your handcrafted items
  • Payment processors to handle transactions securely
  • Service providers who assist our operations
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under GDPR and Dutch privacy law (UAVG), you have the right to: access your personal data; rectify inaccurate information; request deletion of your data ("right to be forgotten"); restrict processing; object to processing; data portability; and withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. We will respond within one month.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. In the Netherlands, the competent authority is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority), PO Box 93374, 2509 AJ The Hague, Netherlands; website: autoriteitpersoonsgegevens.nl.

Cookies

We use cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information.

Contact Us

For privacy-related inquiries regarding your handmade decor purchases or data, contact us at:

Yluzarinouzelei
Nieuwe Spiegelstraat 2a hs, 1017 DE Amsterdam, Netherlands
Email: contactuse@yluzarinouzelei.world
Phone: +31 20 363 9795

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.